Frequently Asked Questions
What does a typical rental process look like?
We recommend calling ahead and reserving the equipment you want. We will need to know whether you have your own transportation, or if we should schedule our delivery for you. A signed rental agreement is required at pickup or upon delivery. For a first time customer, we will ask for a copy of your driver's license and a down payment on the rental.
What are your rental terms?
4-Hour Rental: Equipment is due back within 4 hours of pickup/delivery. We also offer an overnight rental for the 4-hour rate. Equipment may be picked up or delivered after 4:00 p.m. and must be returned by 8:00 a.m. the next day. Engine hours must not exceed 4 hours for the 4-hour rental rate to apply.
Daily Rental: Equipment is due back within 24 hours of pickup/delivery. Engine hours must not exceed 8 hours for the daily rate to apply.
Weekly Rental: Equipment is due back 7 consecutive days from pickup/delivery. Engine hours must not exceed 40 hours for the weekly rate to apply.
Monthly Rental: Equipment is due back 28 consecutive days from pickup/delivery. Engine hours must not exceed 160 hours for the monthly rate to apply.
What is your rental agreement?
You will be asked to sign a form agreeing to the following:
This is a contract of renting only and not of sale. The undersigned renter agrees that he has rented the items herein described upon the express condition that it will at all times remain on the property of the rental agent named above; that he has examined the said item, found it to be in good condition and will return it in as good condition as when he received it, ordinary wear and tear excepted; that he will return at once to the rental agent any item not functioning normally; and that he will pay promptly when due all charges which accrue because of this rental, including damages to the item. In the event the renter fails to return the said item at the agreed time, or fails to abide by any of the other terms of this contract, the rental agent may repossess it without notice to the renter, and the rental agent is hereby released from all claims arising therefrom. All charges are based on the time the item is in the renter's possession whether in use or not. The rental agent is not responsible for accidents or injuries caused directly or indirectly in the use of the rented item..
What if the equipment breaks when I’m using it?
If you have any problems with our equipment, please call Richland Rental immediately. Your time is important to us, and we will come out as soon as possible.
What are my responsibilities?
You are responsible to provide a qualified operator for the equipment. You will also need to perform daily maintenance such as greasing the machine, checking oil levels and tire pressure, etc. Equipment will be picked up/delivered clean and full of fuel. You will need to clean the equipment and return it full of fuel to avoid a cleaning or fuel charge.